Question 1

What is in-home physiotherapy?

Accepted Answer

In-home physiotherapy delivers the expertise of a registered physiotherapist directly to your home. Rather than traveling to a clinic, you receive a personalized assessment and treatment plan in the comfort and privacy of your own space. This approach is especially convenient for individuals with mobility challenges, recent surgeries, or busy schedules, and allows therapy to be tailored to your real-life environment for more practical and effective recovery.

Question 2

What conditions do you treat?

Accepted Answer

I provide rehabilitation for a wide range of conditions, including:

• Neurological: stroke, brain injury, Parkinson’s, MS, spinal cord injury
 • Post-surgical recovery: joint replacement, spinal surgery, orthopedic procedures
 • Aging & mobility: fall prevention, balance, deconditioning, independence
 • Motor vehicle collisions: concussion, TBI, chronic pain, complex trauma

If you’re unsure whether physiotherapy is right for you, I can provide a consultation to determine your needs.

Question 3

How do I prepare for my first in-home physiotherapy session?

Accepted Answer

Please wear something comfortable that allows for unrestricted movement, such as a T-shirt and sweatpants. Rest assured, I’ll bring along all the necessary equipment we’ll need for our sessions.

Question 4

How do I book an appointment?

Accepted Answer

You can contact me directly at elliecrespinphysio@hotmail.com (elliecrespinphysio@hotmail.com)or at 647-409-1976. I’ll be happy to answer your questions, explain next steps, and schedule your first visit.

Question 5

What makes in-home physiotherapy different from clinic-based care?

Accepted Answer

In-home physiotherapy focuses on convenience and personalization. Treatment is tailored to your own living environment, making your rehabilitation and functional recovery directly applicable to your daily routines. It removes barriers such as transportation challenges — especially important for clients with decreased mobility — long wait times, fatigue from travel, or adverse weather conditions. By delivering care in your home, therapy becomes more practical, effective, and focused on improving your independence, safety, and overall quality of life.

Question 6

Can you provide physiotherapy in different locations than home?

Accepted Answer

Yes, I am able to provide physiotherapy services in hospitals, community centers, and other healthcare or community facilities. While this may involve some additional administrative steps, it is a common practice, and I am experienced in adapting to each facility’s specific policies and regulations to ensure safe and seamless care.

Question 7

What areas do you serve?

Accepted Answer

I currently provide in-home physiotherapy services across the GTA (e.g. Toronto, Aurora, Newmarket, Richmond Hill, Vaughan, and surrounding areas).

Question 8

Do you work with other healthcare providers?

Accepted Answer

Yes. I work closely with other healthcare professionals, including occupational therapists, physicians, rehabilitation assistants, case managers, speech-language pathologists, and social workers when needed. This collaborative approach ensures your care is comprehensive, coordinated, and tailored to support the best possible outcomes.

Question 9

Is physiotherapy covered by insurance?

Accepted Answer

Physiotherapy services may be covered through:
 • Extended health benefits from your workplace or private insurance
Monthly receipts are provided for private clients to facilitate insurance or tax purposes.
 • Auto insurance (SABS) for motor vehicle collision injuries – billed directly to the insurer